$9.95 EXPRESS POST - QUICK DESPATCH
$9.95 EXPRESS POST - QUICK DESPATCH
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Some Other Questions

No order confirmation or draft email?

Please check your phone if no sms after 24 hours please contact us via sms/call 0413 296 696 and we will assist so we can resend the sms.


Drafts will be sent within the 24 hours

Issues on ordering through website?

PLEASE sms/call 0413 296 696

What Payment we accept?

We accept Papal, afterpay, Visa, Master, Amex as online payment

Safety Guides

PLEASE NOTE:All our teddies are child safe and are recommended for children over 36 months.Please dispose of all loose tags, ribbons, bows, gift cards, plastic from the gifts prior to giving to children.

Teddies/gift manufacturing information?

All our gifts are sourced from reputable importers who follow Australian Standards

Error on my Order?

As we commence to produce your gift immediately if you require to change anything, contact us immediately


PLEASE SMS 0413 269 696 for quickest response or email myorder@teddielane.com.au and we will do our best to assist.


Please have your order number available to assist us.


Thank you!


Please be aware if orders have been commenced we can not guarantee any changes as embroidery is not reversible and gifts are personalised so be careful on your selection and make sure correct details are provided.


Look away and then look again.

RETURNS

Please be aware if orders have been commenced we can not guarantee any changes as embroidery is not reversible and gifts are personalised so be careful on your selection and make sure correct details are provided.

Look away and then look again.

If you change your mind or make a wrong decision please forgive us as the gifts are personalised if they have been started or completed we are unable to give a refund.

We do check all gifts prior to leaving and make sure they are fault free, in the event you are not satisfied with the quality of the gift we will refund, exchange or credit where goods are faulty only.